[1]
“Hospital Luis Calvo Mackenna: la calidad y la satisfacción usuaria, pilares estratégicos de cambio”, CMS, vol. 38, no. 3, pp. 41–47, Sep. 1997, Accessed: Jul. 20, 2025. [Online]. Available: https://www.cms.ojstest.com/sitio%20nuevo%20ok/index.php/cms/article/view/1005